To meet your daily caregiving needs, Best of Care’s team of professionals include:
We recruit home health aides who have undergone training with our partner Quincy College’s Home Health Aide non-credit training program. Instruction covers a range of areas including personal care, nutrition, helping people remain independent, home safety, communication skills, caring for the caregiver, mobility support, and caring for people with dementia. We also work with the Massachusetts Home Aide Council as part of our training and professional development programs. Our training programs include specialty areas such as Alzheimer’s care.
Our caregivers go through a comprehensive orientation that covers ethical standards, how to report abuse or neglect, confidentiality, privacy matters and HIPPA compliance, safety measures and emergency protocols.
We closely supervise all home health care professionals to ensure safe care. To begin care, a supervisor will meet with you and our caregiver, in the location where care will be provided, to develop a plan of care for you or a loved one. Every three months, our supervisor will schedule a visit to assess, evaluate and report on each of our caregivers and the care plan. During these visits, the supervisor evaluates each aide’s skills, results and the care-ready state of the client’s home.
Our supervisors also perform random inspections to stress punctuality, reliability, task and schedule compliance.
We understand the safety concerns of our customers and their families. To ensure the well-being and protection of our clients, our home health aides are screened thoroughly. They must pass comprehensive background checks that include, but are not limited to: